CANCELLATION POLICY

50% non refundable deposit due at time of reservation. Balance due at time of pick up. 

If you pick up your dog earlier than planned, the cost for the full period of boarding originally booked is still owed. 

Reservation changes may be made based on availability. Changes must be made no less than 10 days in advance and require a 100% change fee at the boarding rate. 

50% deposit is required to insure your reservation. Deposit is 100% refundable up to 10 days prior to the start date of boarding. Deposit is non-refundable within 10 days of the start of boarding. 

 If payment made in advance of stay, payment is 100% refundable up to 10 days prior to the start date of boarding. 75% of payment in-full is non-refundable within 10 days of the start of boarding