Terms & Policies
Welcome to Balanced K9 Training, LLC (“BK9”). This is a legal agreement (“Agreement”) between you and BK9, which may be contacted at info@balancedk9.training. By accessing the BK9 website, currently located at www.balancedk9.training, (the “Site”), and using any of the Services (as defined below) accessible through the Site, you become a user and agree to, and are bound by, the terms and conditions of this Agreement for as long as you continue to use the Site or Services. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, DO NOT USE THE SITE OR THE SERVICES. Your use of, or participation in, certain Services may be subject to additional terms, and such terms will be either listed in this Agreement or will be presented to you for your acceptance when you sign up to use such Services.
BK9 services consist of the following, without limitation: A Dog Training service for consumers, a Dog Walking service for consumer a Pet (dogs, cats and misc animals listed within our options on the BK9 site.) Sitting Service for consumers, and a Dog Boarding Service for consumers. BK9 may offer additional services or revise any of the Services, at its discretion, and this Agreement will apply to all additional services or revised Services. BK9 also reserves the right to cease offering any of the Services at any time for any reason.
This Agreement is subject to change by BK9 in its sole discretion at any time, with or without notice. Your continued use of this Site or the Services after the posting of revisions to this Agreement will constitute your acceptance of such revisions. Please consult the end of this Agreement to determine when the Agreement was last revised.
1. Eligibility
Minimum Age. You must be at least 18 years old to register for the Services at BK9. By using the Services, you represent and warrant that you are at least 18 years old.
2. Use of Site and Service
As a user of the Site www.balancedk9.training or a user registered to use any of the Services (a “Registered User”), you agree to the following:
2.1. Exclusive Use. Your application and payment of services is for your personal use only. You may not authorize others to use your applied and paid for services, and you may not assign or otherwise transfer your applied services to any other person or entity. You acknowledge that BK9 is not responsible for third party access to your applied services that results from theft or misappropriation of your user names and/or passwords.
2.2. Geographic Limitations. The Site and Services are intended for use in the United States. You will only use the Services in a manner consistent with this Agreement and any and all applicable local, state, national and international laws and regulations, including, but not limited to, United States export control laws. You are not located in, under the control of, or a national or resident of any country which the United States has (i) embargoed goods, (ii) identified as a “Specially Designated National”, or (iii) placed on the Commerce Department’s Table of Deny Orders. Registration for, and use of, the Services are void where prohibited. To the extent that the Services are not legal in your jurisdiction, you may not use the Services. The Services may not be used where prohibited by law.
2.3. Information Submitted. You are solely responsible for, and assume all liability regarding, (i) the information and content you contribute to the Service; (ii) the information and content you post, transmit, publish, or otherwise make available (hereinafter “post”) through the Services; and (iii) your interactions with other Registered Users through the Services.
2.4. Risk Assumption and Precautions. YOU HEREBY ACKNOWLEDGE THAT BK9 MAKES NO WARRANTIES AND DOES NOT GUARANTEE INDIVIDUAL RESULTS WITH REGARDS TO DOG TRAINING. YOU, NOT BK9, ARE PERSONALLY RESPONSIBLE FOR THE ACHIEVEMENT OF INDIVIDUAL PERFORMANCE GOALS BETWEEN YOU AND YOUR DOG. YOU FURTHER UNDERSTAND AND ACKNOWLEDGE THAT DOG TRAINING CAN BE DANGEROUS AND CARRIES WITH IT THE POTENTIAL FOR SERIOUS INJURY. YOU UNDERSTAND AND AGREE THAT YOU ASSUME THE RISK OF PARTICIPATING IN THE DOG TRAINING, TRAINING GUIDES AND ACTIVITIES RECOMMENDED BY BK9, ITS AGENTS AND REPRESENTATIVES. YOU OR YOUR DOG HAVE NOT BEEN ADVISED AGAINST PARTICIPATION IN DOG A TRAINING PROGRAM BY A QUALIFIED HEALTH AND VETERINARIAN PROFESSIONAL.
2.5. Reporting of Violations. You will promptly report to BK9 any violation of the Agreement by others, including but not limited to Registered Users.
2.6. Content Removal. BK9 reserves the right, but has no obligation, to monitor the information or material you submit to the Services or post in the public areas of the Services. BK9 will have the right to remove any such information or material that in its sole opinion violates, or may violate, any applicable law or either the letter or spirit of this Agreement or upon the request of any third party.
2.7. Posting and Communication Restrictions. Postings on the Content Services currently known as “Comments” will follow the Community Guidelines below, in addition to the terms of this Agreement. In addition to the foregoing, you will not post on the Services, transmit to other users, communicate any content (or links thereto), or otherwise engage in any activity on the Site or through the Services, that:
2.7.1. promotes racism, breed discrimination, bigotry, hatred or physical harm of any kind against any group, K-9, or individual;
2.7.2. is intended to or tends to harass, annoy, threaten or intimidate any other users of the Site or Services;
2.7.3. is defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, obscene or otherwise objectionable;
2.7.4. contains others’ copyrighted content (e.g., music, movies, videos, photographs, images, software, etc.) without obtaining permission first;
2.7.5. contains video, audio photographs, or images of another person without his/ her/ their permission (or in the case of a minor, the minor’s legal guardian);
2.7.6. promotes or enables illegal or unlawful activities, such as violate someone’s privacy, harm or harass another person, obtain others’ identity information, create or disseminate computer viruses, or circumvent copy-protect devices;
2.7.7. intended to defraud, swindle or deceive other users of the Services;
2.7.8. contains viruses, time bombs, trojan horses, cancelbots, worms or other harmful, or disruptive codes, components or devices;
2.7.9. promotes or solicits involvement in or support of a political platform, religion, cult, or sect;
2.7.10. disseminates another person’s personal information without his or her permission, or collects or solicits another person’s personal information for commercial or unlawful purposes;
2.7.11. is off-topic, meaningless, or otherwise intended to annoy or interfere with others’ enjoyment of the Site;
2.7.12. impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity;
2.7.13. solicits gambling or engages in any gambling or similar activity;
2.7.14. uses scripts, bots or other automated technology to access the Site or Services;
2.7.15. uses the Site or Services for chain letter, junk mail or spam e-mails;
2.7.16. collects or solicits personal information about anyone under 18; or
2.7.17. is in any way used for or in connection with spamming, spimming, phishing, trolling, or similar activities.
2.8. No False Information. You will not provide inaccurate, misleading or false information to BK9 or to any other user. If information provided to BK9 or another user subsequently becomes inaccurate, misleading or false, you will promptly notify BK9 of such change.
2.9. No Advertising or Commercial Solicitation. You will not advertise or solicit any user to buy or sell any products or services through the Site or Services. You may not transmit any chain letters, junk or spam e-mail to other users. Further, you will not use any information obtained from the Services in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent. If you breach the terms of this subsection and send or post unsolicited bulk email, “spam” or other unsolicited communications of any kind through the Services, you acknowledge that you will have caused substantial harm to BK9, but that the amount of such harm would be extremely difficult to ascertain. As a reasonable estimation of such harm, you agree to pay BK9 US$1,000.00 for each such unsolicited communication you send through the Services.
2.10. No Harassment of BK9 Employees or Agents. You will not harass, annoy, intimidate or threaten any BK9 Employees or Agents engaged in providing any portion of the Services to you.
3. Proprietary Rights
3.1. Ownership of Proprietary Information. You hereby acknowledge and agree that BK9 is the owner of highly valuable proprietary information, including without limitation, the patent-pending personalized Dog Training Program, Dog Training Guide, Step-by-Step Training Instructions, and Questionnaires (collectively, “Confidential Information”). BK9 owns and hereby retains all proprietary rights in the Services and the Site, including but not limited to, all Confidential Information.
3.2. No Use of Confidential Information. You will not post, copy, modify, transmit, disclose, show in public, create any derivative works from, distribute, make commercial use of, or reproduce in any way any (i) Confidential Information or (ii) other copyrighted material, trademarks, or other proprietary information accessible via the Services, without first obtaining the prior written consent of the owner of such proprietary rights.
3.3. Other Users’ Information. Other Registered Users may post copyrighted information, which has copyright protection whether or not it is identified as copyrighted. You agree that you will not copy, modify, publish, transmit, distribute, perform, display, commercially use, or sell any BK9 or third party proprietary information available via the Services or the Site.
3.4. License to Posted Content. By posting information or content to any profile pages or public area of the Services such as Comments, you automatically grant, and you represent and warrant that you have the right to grant, to BK9 and its users, an irrevocable, perpetual, non-exclusive, fully-paid, worldwide license to use, reproduce, publicly perform, publicly display and distribute such information and content, and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sub-licenses of the foregoing. From time to time, we may create, test or implement new features or programs on the Site (e.g., rating of user photos or profiles by other users) in which you may voluntarily choose to participate, in accordance with the additional terms and conditions of such features or programs. By your voluntary participation in such features or programs, you grant us the rights stated in this subsection in connection with the additional terms and conditions (if any) of such features or programs.
4. User Information
4.1. Privacy Statement. For information about the collection and possible use of information and material provided by you, please click on BK9s’ Privacy Statement located on the Site. By using the Site or the Services, you are consenting to the terms of BK9s’ Privacy Statement.
4.2. Disclosure By Law. You acknowledge and agree that BK9 may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend BK9s’, or a third party’s rights or property; or (3) protect someone’s health or safety or the health or safety of their dog or cat.
4.3. Use of Anonymous Information for Research. By using the Services, you agree to allow BK9 to anonymously use the information from you and your experiences through the Services to continue BK9s’ research into successful business practices, Dog Training Programming and to improve the Services. This research, conducted by Dog Training professionals and veterinarian research scientists, may be published in academic journals. However, all of your responses will be anonymous, and we will not publish research containing your personal identifying information.
5. Links to Third-Party Web Sites / Dealings with Advertisers and Sponsors
The Services may contain links to web sites of third-parties, including without limitation, advertisers, which are not under the control of BK9, and BK9 is not responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to such web sites. BK9 provides these links to you only as a convenience, and the inclusion of any link does not imply that BK9 endorses or accepts any responsibility for the content on such third-party web site. Your correspondence or business dealings with, or participation in promotions of, advertisers or sweepstakes sponsors found on or through the Services (including payment and delivery of related goods or services, any personal information or opt-in contact information voluntarily given to advertisers and sweepstakes sponsors, and any other terms, conditions, warranties or representations associated with such dealings) are solely between you and such advertiser or sweepstakes sponsor. You agree that BK9 will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, including the sharing of the information you supply to BK9 with advertisers or sweepstakes sponsors, or as the result of the presence of such advertisers on the Services. Please visit our Privacy Statement to learn more about how we use your information.
6. Disclaimer of Warranty
6.1. No Warranties. THIS SECTION WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. BK9 PROVIDES THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS AND GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICES OR THE SITE (INCLUDING ALL INFORMATION CONTAINED THEREIN), INCLUDING ANY IMPLIED WARRANTIES OF MERCHANT-ABILITY, TRAINING FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. BK9 DOES NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE, ERROR-FREE OR WILL MEET YOUR REQUIREMENTS, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. BK9 DISCLAIMS LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, THE CONNECTIVITY AND AVAILABILITY OF THE SERVICES.
6.2. Third Party Content. Opinions, advice, statements, offers, or other information or content made available through the Services, but not directly by BK9, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. BK9 DOES NOT: (i) GUARANTEE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION PROVIDED ON THE SERVICES, OR (ii) ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY PARTY OTHER THAN BK9. UNDER NO CIRCUMSTANCES WILL BK9 BE RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM ANYONE’S RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON THE SERVICES, OR TRANSMITTED TO OR BY ANY USERS.
6.3. Beta Features. From time to time, BK9 may offer new “beta” features or tools with which its users may experiment on the Services. Such features or tools are offered solely for experimental purposes and without any warranty of any kind, and may be modified or discontinued at BK9s'’ sole discretion. The provisions of this Disclaimer of Warranty section apply with full force to such features or tools.
7. Limitation of Liability and Indemnification
IN NO EVENT WILL BK9 BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE SERVICES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OR CORRUPTION OF DATA OR PROGRAMS, SERVICE INTERRUPTIONS AND PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF BK9 KNOWS OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN CONSIDERATION OF THIS AGREEMENT, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS BK9, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND THIRD PARTIES, FOR ANY LOSSES, COSTS, LIABILITIES AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES) RELATING TO OR ARISING OUT OF (1) YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, INCLUDING CLAIMS OR DAMAGES RESULTING FROM DEATH, PERSONAL INJURY, PARTIAL OR PERMANENT DISABILITY OR PROPERTY DAMAGE, MEDICAL OR ECONOMIC LOSSES; (2) ANY USER POSTINGS MADE BY YOU; (3) YOUR VIOLATION OF ANY TERMS OF THIS AGREEMENT OR YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY; OR (4) YOUR VIOLATION OF ANY APPLICABLE LAWS, RULES OR REGULATIONS. BK9 RESERVES THE RIGHT, AT ITS OWN COST, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL FULLY COOPERATE WITH BK9 IN ASSERTING ANY AVAILABLE DEFENSES. THIS AGREEMENT SHALL BE BINDING UPON YOUR HEIRS, ASSIGNEE’S, SUCCESSORS AND PERSONAL REPRESENTATIVES. YOU HEREBY FURTHER STATE THAT YOU CURRENTLY SUFFER FROM NO PHYSICAL OR MENTAL CONDITION THAT WOULD IMPAIR YOUR ABILITY TO FULLY PARTICIPATE IN THIS AGREEMENT.
8. Complaints
To resolve a complaint regarding the Service, you should review our Frequently Asked Questions (FAQ) by clicking on the [LINK:Help link] located at the bottom of any page of the BK9 website, or e-mail us at nj.balancedk9.training@gmail.com
9. Communication and Privacy
We may use your email address to send you messages notifying you of important changes to the Services or special offers. Further, we may contact you by telephone (voice and/or text) if you voluntarily provide us with your telephone number, in order to communicate with you regarding the Services. If you do not want to receive such email messages or telephone (voice and/or text) calls (including at any wireless number you may have voluntarily provided us), please refer to our Privacy Statement to review your options.
10. Term and Termination
This Agreement will become effective upon your acceptance of the Agreement by your use of the Site or the Services and will remain in effect in perpetuity unless terminated here-under. Either you or BK9 may terminate your account at any time, for any reason or no reason, without explanation, effective upon sending written notice to the other party. BK9 reserves the right to immediately suspend or terminate your access to any of the Services, without notice, for any reason or no reason. BK9 also reserves the right to remove your account information or data from our Services and any other records at any time at our sole discretion. In the event your access to any of the Services is suspended due to the breach of this Agreement, you agree that all fees then paid to BK9 by you will be nonrefundable and all outstanding or pending payments will immediately be due. You may terminate your account by following the steps in the applicable section under “Cancellations” below, or by sending a notice of cancellation to:
Balanced K9 Training
Attn Cancellations
nj.balancedk9.training@gmail.com
Following any termination of any Registered User’s use of the Services, BK9reserves the right to send a notice thereof to other Registered Users which whom you have corresponded.
11. Cancellations
11.1. Cancellation At Any Time With No Refund. You may cancel your membership to BK9 at any time during the term of such membership or any renewal period by emailing nj.balancedk9.training@gmail.com and providing the information requested. In such case, your membership will terminate at the end of the membership term for which you have paid, and you will not receive any refund for any unused days of such membership term.
11.2. Three-Day Cancellation. Regarding BK9 Services, you, the buyer, may cancel the Agreement, without any penalty or obligation, at any time prior to midnight of the third business day following the date of said Agreement, excluding Sundays and Holidays. To cancel this Agreement, express mail or deliver a signed and dated notice, or send a telegram which states that you, the buyer, are canceling this Agreement, or words of similar effect. This notice under this Section shall be sent to:
Balanced K9 Training
nj.balancedk9.training@gmail.com ATTN: Cancellations
In addition, you may e-mail Customer Care at nj.balancedk9.training@gmail.com. For BK9, the day that you submit a completed membership contract form will be the date of this Agreement. Any refunds under this 3-day cancellation policy will be made within 10 days after BK9s’ receipt of your cancellation notice.
11.3. Cancellation As a Result of Death or Disability. If by reason of death or disability you are unable to receive all BK9s’ Services for which you contracted, you or your estate may elect to be relieved of the obligation to make payments for services other than those received before death or the onset of disability, except as provided in subsection (11.3.3).
11.3.1. If you have prepaid any amount for the BK9 Service, so much of the amount prepaid that is allowable to services that you have not received will be promptly refunded to you or your representative.
11.3.2. “Disability” means a condition which precludes you from physically using BK9s’ Services during the term of disability and the condition is verified in writing by a physician designated and remunerated by you. Written verification from the physician must be presented to BK9.
11.3.3. If the physician determines that the duration of the disability will be less than six (6) months, BK9 may extend the term of the Service contract for a period of six (6) months at no additional charge to you in lieu of cancellation.
12. Renewals
In order to provide continuous service, BK9 automatically renews all paid memberships for Services 24 hours before such memberships expire. Such renewals are generally for the same duration as the original membership term. For example, a 1-month membership will renew on a monthly basis, a 12-month membership will renew on a 12-month basis, and so on. In addition, BK9 sometimes offers special promotions that have renewal periods of different duration than the original membership term. BK9 always communicates renewal periods to you upon confirmation of your membership and in the body of any special promotions that have renewal periods of different duration than the original membership term. By entering into this Agreement, you acknowledge that your account will be subject to the above-described automatic renewals. In all cases, if you do not wish your account to renew automatically, please follow the directions set out under "Cancellation At Any Time With No Refund" above.
13. General Provisions
13.1. Controlling Law and Jurisdiction. You agree that New Jersey law (without giving effect to its conflicts of law principles) will govern this Agreement, the Site and the Services and that any dispute arising out of or relating to this Agreement, the Site or the Services will be subject to the exclusive jurisdiction and venue of the federal and state courts in the Commonwealth of New Jersey. You acknowledge and agree that any violation of this Agreement may cause BK9 irreparable harm, and therefore agree that BK9 will be entitled to seek extraordinary relief in court, including but not limited to temporary restraining orders, preliminary injunctions and permanent injunctions without the necessity of posting a bond or other security, in addition to and without prejudice to any other rights or remedies that BK9 may have for a breach of this Agreement.
13.2. Miscellaneous. This Agreement, which you accept upon registration/ membership for the Services, the Privacy Statement, and any applicable payment, renewal, Additional Services terms, comprise the entire agreement between you and BK9 regarding the use of this Service, superseding any prior agreements between you and BK9 related to your use of this Site or Services (including, but not limited to, any prior versions of this Agreement). Unless otherwise explicitly stated, the Agreement will survive termination of your registration to the Service. The failure of BK9 to exercise or enforce any right or provision of this Agreement does not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement will continue in full force and effect. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
14. Revision Date
This Agreement was last revised on Nov 11,2019.